Comments on: Synology DS1512+ Problems Reported /1441/synology-2/synology-ds1512-problems-reported.html Network Attached Storage News, Reviews, and Information Mon, 09 Apr 2012 16:14:36 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Ericdano /1441/synology-2/synology-ds1512-problems-reported.html/comment-page-1#comment-25 Ericdano Mon, 09 Apr 2012 16:14:36 +0000 /?p=1441#comment-25 Yeah, one reboot.....and it dies. It's like Russian roulette with the device. Synology also supposedly says its a software issue and is NOT RMAing hardware. But they haven't said when a fix is coming. So.....looks like most owners are screwed. Terrible support. I mean, I can't think of any more ways they could screw up. They don't reply to their forum. They take forever to get back to you via email. They haven't publicly issued a statement unless you want to count two @ replies on twitter. If my RMA unit that comes today has the same problem, I'm going on a net vendetta against them. Yeah, one reboot…..and it dies. It’s like Russian roulette with the device.

Synology also supposedly says its a software issue and is NOT RMAing hardware. But they haven’t said when a fix is coming. So…..looks like most owners are screwed. Terrible support. I mean, I can’t think of any more ways they could screw up. They don’t reply to their forum. They take forever to get back to you via email. They haven’t publicly issued a statement unless you want to count two @ replies on twitter.

If my RMA unit that comes today has the same problem, I’m going on a net vendetta against them.

]]> By: Steve /1441/synology-2/synology-ds1512-problems-reported.html/comment-page-1#comment-24 Steve Mon, 09 Apr 2012 04:06:00 +0000 /?p=1441#comment-24 This definitely changes my plans. I was about to buy a 1512+, but this issue paired with the apparent lack of attention from Synology kills it for me. This definitely changes my plans. I was about to buy a 1512+, but this issue paired with the apparent lack of attention from Synology kills it for me.

]]> By: Jared /1441/synology-2/synology-ds1512-problems-reported.html/comment-page-1#comment-23 Jared Sun, 08 Apr 2012 06:13:28 +0000 /?p=1441#comment-23 Bought the DS1512+ about a week ago. Upgraded to DSM 4.0 and started off with 3 disks. Copied a bunch of data to it and let it run for a few days. Rebooted the thing and it rebooted just fine, so I added 2 more disks and expanded the original volume (which took ~30 hours). Left for a day out of town and the thing is on, but unresponsive. I can ping it, but that's it. Tried rebooting it and now BSOD. FML. Bought the DS1512+ about a week ago. Upgraded to DSM 4.0 and started off with 3 disks. Copied a bunch of data to it and let it run for a few days. Rebooted the thing and it rebooted just fine, so I added 2 more disks and expanded the original volume (which took ~30 hours). Left for a day out of town and the thing is on, but unresponsive. I can ping it, but that’s it. Tried rebooting it and now BSOD. FML.

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